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NEW Tab (F11)

The NEW (F11) tab is used to start a new transaction in the Jova POS cashier application.

This button is located at the top left of the cashier page and is used to reset the ongoing transaction.

NEW (F11) Button

Button Location​

The NEW (F11) button is located in the main cashier menu header, aligned with the following menus:

  • TRANSACTIONS (Ctrl+F11)
  • DRAFT (F7)
  • OPEN DRAFT (Ctrl+F7)
  • CONTACTS (Shift+F5)
  • SESSION (Ctrl+0)

Keyboard shortcut:

F11

Main Functions of the NEW Tab​

This button has the following functions:

  • Clears all items in the cart
  • Cancels the ongoing transaction
  • Starts a new transaction from scratch
  • Prevents mixing up previous customer transactions

Usage Scenarios​

1. If the Cart is Empty​

If there are no items in the transaction table:

  • The system resets the page directly
  • No confirmation popup appears
  • The cashier can start a new transaction immediately

2. If There is an Ongoing Transaction​

If there are items in the cart and the cashier presses NEW (F11), the system will display a confirmation popup:

Notice: Transaction not completed...​

This popup appears to prevent accidental loss of transaction data.

There are 3 action options:

Save to draft (S)​

Save to draft

Function:

  • Saves the current transaction as a draft
  • The transaction can be reopened via the OPEN DRAFT (Ctrl+F7) menu

Shortcut:

S

Used when:

  • The customer is not ready to pay
  • The transaction needs to be postponed temporarily
  • The cashier wants to serve another customer first

Result:

  • Transaction saved
  • Cashier page reset
  • Ready for a new transaction

Back (B)​

Back button

Function:

  • Cancels the New Tab action
  • Returns to the ongoing transaction

Shortcut:

B

Used when:

  • The cashier accidentally pressed F11
  • The transaction still needs to be continued

Result:

  • Popup closed
  • Transaction remains active

Delete without saving (D)​

Delete without saving

Function:

  • Deletes the entire ongoing transaction
  • Does not save to draft
  • Cannot be undone

Shortcut:

D

WARNING:
Transaction data will be permanently lost and cannot be recovered.

Used when:

  • The customer cancels the purchase
  • The transaction input is completely wrong and needs a restart

Result:

  • Transaction deleted
  • Cashier page reset
  • Ready for a new transaction

System Behavior Summary​

ConditionActionResult
Empty cartPress F11Direct reset
Has transactionSave DraftSaved and reset
Has transactionBackTransaction remains
Has transactionDeleteDeleted and reset

Best Practices for Cashiers​

To avoid mistakes:

  • Use Save to Draft if the transaction is not yet complete.
  • Use Delete without saving only if the transaction is truly canceled.
  • Don't press Delete without confirming the customer is not purchasing.
  • Make sure there is no active transaction before logging out or closing the application.

Efficiency Tips​

To speed up operations:

  • Use the F11 shortcut to open a new transaction.
  • Use the S / B / D keyboard keys when the popup appears.
  • Minimize mouse usage for faster service.

Important Notes​

The NEW (F11) tab is a transaction protection feature.

Its purpose:

  • Prevents data loss
  • Reduces cashier errors
  • Maintains transaction consistency

Make sure every cashier understands the impact of each option in the confirmation popup.